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Terms and Conditions

1 Scope of application

1. The deliveries, services and offers of Bercher & Sternlicht AG are solely based on these terms and conditions, even if they are not expressly agreed again. By order of the goods or services, these terms are accepted. General conditions of purchase are hereby rejected. Deviations from these conditions are only valid if confirmed in writing .


2 Offer and conclusion of contract

1. The offers of Bercher & Sternlicht AG in price lists and advertisements are non-binding. Orders are binding for Bercher & Sternlicht AG only after written confirmation.

2. The information in our sales documents (drawings, pictures, weights, measures and other benefits) are to be understood as a guide only and are not guarantees of properties, unless they are expressly designated as binding in writing .


3 prices

1. Authoritative are the prices mentioned in our order confirmation.

2. The prices are, unless otherwise agreed, plus transportation costs, inclusive of VAT.


4 Warranty

1. Bercher & Sternlicht AG guarantees a 12 month warranty for defects freedom and functionality of the product purchased, valid from date of purchase. Within this period, there is the right to repair or exchange, and if this is not possible, the purchase price will be refunded in full. Not covered by warranty are defects that are due to normal wear, improper handling or damages caused by the purchaser or third parties as well as interference by external circumstances. Also excluded from the warranty are damages caused by improper or incorrect use of batteries.

5 Delivery

1. Dates and deadlines are not binding unless expressly agreed otherwise in writing. The indication of certain periods and delivery by Bercher & Sternlicht AG is subject to the correct and timely delivery to Bercher & Sternlicht AG by suppliers and manufacturers. If an item should not be available or in stock, we will notify you as soon as possible.

2. Visible differences in quantity must be reported immediately upon receipt of the merchandise, concealed differences in quantity within 4 days to Bercher & Sternlicht AG. Complaints regarding damage, delay, loss or poor packaging must be reported immediately upon receipt of shipment.

3. The items will be delivered depending on the size and weight by UPS or the post office.


6 Transfer of risk

1. The risk passes to the buyer once the shipment has been handed over to the person performing the transport. If shipment is delayed through no fault of ours, or is impossible, the risk passes to the buyer with the notification of readiness for shipment. An agreement in individual cases for taking over the transport costs by Bercher & Sternlicht AG has no influence on the transfer of risk.


7 Retention of title

1. The delivered goods remain the property of Bercher & Sternlicht AG until full payment.

8 Payment

1. The calculations are as per agreement by cash on delivery, cash or payable net within 10 days, unless otherwise agreed .

2. A payment shall be considered made when we can dispose of the amount .

3. If the buyer is in default, we are entitled to charge from the relevant date interest at the rate of 5 %. During the period of delay Bercher & Sternlicht AG is also entitled at any time to cancel the contract, return of the goods and claim damages on the passing cancellation of the contract.


9 Limitation of Liability

1. Compensation claims from impossibility of performance, breach of contract, negligence of contract or tort, are excluded both against us and against our vicarious agents, unless there is intent or gross negligence. No liability is accepted for any consequential damages arising from the use of the products.


10 Data Protection

1. Bercher & Sternlicht AG is entitled to process data obtained about the buyer regarding the business connections, regardless of whether they come from the buyer or a third party, according to the Federal Data Protection Act ( DPA) .

2. Personal customer information is kept confidential and is not disclosed to third parties.

11 Copyright

1. All information available via the website or marketing e- mails from Bercher & Sternlicht AG is protected by copyright , and their commercial use is allowed only with the consent of the author.


12 Contacts

1. is an internet platform by Bercher & Sternlicht AG, headquartered in 4051 Basel, Spalenberg 45. All suggestions and complaints can be directed by mail to the above address or by e-mail to


13 Discrepancy between english and german Terms and Conditions

1. Should there be any discrepancies between the english and the german versions of these Terms and Conditions, the german version prevails.


14 Jurisdiction

1. These Terms and Conditions are governed exclusively by Swiss law. Jurisdiction is Basel .